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WARRANTY POLICIES:              Eyewear              Prescription Frames              Gloves


Return Authorization Request

This form to be used for making warranty claims only for Wiley X, Inc. and/or Harley-Davidson® Performance Eyewear by Wiley X. If you purchased glasses directly from our website and want to return them for a refund please contact customer service at 800-776-7842.

By completing this Return Authorization Request you acknowledge that you have read and understand the terms and conditions as set forth in Wiley X, Inc. product warranties. Please read the warranty policies by clicking on the links above. To begin the warranty / repair evaluation process, please fill out this online warranty repair form. After completing online checkout a Return Authorization (RA) number will be assigned as your reference. Once finished, please print the completed online form with RA# and mail in with returned item. Please allow 7–10 business days from receipt of product to process your claim. Return Authorizations are valid for 90 days from the date they are requested.

Please note that during the RA checkout you will not be able to place any purchase items into your cart until you complete the RA checkout. You can end the RA checkout process at any time by going to the view cart page and emptying your cart.

Describe product you are returning:
Describe the problem:
 
 
Return Shipping Information

Please send all warranty items within 90 days of the Authorization Request date using a traceable shipping method as Wiley X is not responsible for lost or damaged packages.

Returns should be mailed to:

Wiley X, Inc.
Attn: Returns Department
7800 Patterson Pass Road
Livermore, CA 94550


Questions

If you have questions please contact customer service by calling 1.800.776.7842.