HSA/FSA Eligible
HSA/FSA
HOW IT WORKS
Add eligible prescription eyewear to your cart
At checkout, select "Flex | Pay with HSA/FSA"
Pay using your HSA/FSA card
Got Questions?
Frequently Asked
How do I pay with my HSA or FSA card?
To use your HSA or FSA debit card, add products to your cart as usual. At checkout, select “Flex | Pay with HSA/FSA” as your payment option, enter your HSA or FSA debit card, and complete your checkout as usual.
Why is my HSA/FSA card being declined?
HSA/FSA cards are debit cards, and the most common reason for declines is insufficient funds. Reach out to your HSA/FSA administrator to confirm your balance.
I didn’t receive an email from Flex with my itemized receipt.
Please check your spam folder, as sometimes emails from notifications@withflex.com may be automatically filtered as spam by some email service providers. If you still can’t find it, please email support@withflex.com and let them know the email address associated with your order.
Why can't I see Flex as a payment method?
Make sure you are logged out of Shop Pay and checkout as guest or go through checkout in an incognito window.